FAQ and Help
How much is shipping?
Shipping is free within the Continental U.S. and flat rate $50 to Canada. If you need an item shipped elsewhere, contact us at firstname.lastname@example.org and we will provide a customized quote.
What is the lead time?
Your item will leave our warehouse 3-5 business days after you place your order. We ship UPS ground, so depending on where you are located, allow 3-7 business days after it ships.
What are the rugs made of?
The rugs are 100% wool unless indicated otherwise.
Where are your rugs produced?
The rugs are all vintage and sourced from various markets all over the world. Most of our Persians are from Iran, and our Oushaks are from Turkey.
What is the condition of your rugs?
They are in good vintage condition. They may have nuances and irregularities, which add to their time worn character. These details are described in the product notes, and each rug is priced accordingly.
SALE TERMS & CONDITIONS
All vintage rug sales are FINAL due to their one-of-a-kind, time worn nature
If your question was not answered here, feel free to contact us!